Built in-house by KGreen · our own product IP
Unify. Automate. Personalise. Communicate everywhere.
KonneCX is KGreen's omnichannel Customer Communication Management (CCM) platform — it automates, personalises and securely delivers every customer communication across all channels, while capturing, enforcing and evidencing customer consent in line with RBI expectations.
Who it's for: Banks and financial institutions that need compliant, personalised, multi-channel customer communication with built-in consent governance.
Email, SMS, WhatsApp, Web, App & Portal in one platform.
Automated workflows, triggers and journeys for timely comms.
Dynamic templates and customer segmentation.
Channel-wise consent with maker-checker governance.
Encryption, audit trails and role-based access control.
Built to meet RBI expectations on digital communications.
KonneCX ships with the KGreen Consent Management module — capture, enforce and evidence customer consent across every channel.
Deliver statements, alerts and OTPs across channels.
Event-driven customer journeys with personalisation.
Every message checked against valid, channel-wise consent.
Complete delivery and consent audit trails.
